FAQ's

What currency are the prices do I see in the site?

  • All prices are in USD.
Could you supply more context about the release (the drop)?
  • The Inception Luxury Sneaker is set to launch on September 21st, 2024, at 10:00 AM Est.
  • The sale will be available for only 72 hours starting at 10:00 AM.
  • This exclusive luxury sneaker is a limited edition.
  • Subscribe now to receive discounts on your purchase. Act quickly while supplies last; it's first-come, first-served.
I don't see the product page to make a purchase?
  • On Sept 21st, 2024, at 10:00 AM Est, the product page on the website will open for 72 hours.
  • The website will then be temporarily closed and locked on September 24th, 2024, at 10:00 AM Est to begin processing orders.
  • Due to the anticipated high volume of orders, please allow a few business days to receive an email confirming that your luxury sneaker order has been processed and is moving into production.

What is the price of the Luxury Sneaker?

  • The price is $499.99, but by subscribing to our email alerts, you will get up to 30% OFF and enjoy FREE merchandise with your purchase. Plus, we offer Buy Now, Pay Later options.
What size range do you provide?
  • We provide US (6-13), UK (3.5-12.5) and EU (36-46) standard sizes.
  • If you like a little extra room in your shoes, we suggest to order a half-size up.
How long does it take the shoes to produce?
  • It takes 6 to 12 business days to produce and ship your purchased sneaker(s).
How does shipping work?
  • Your sneakers will be shipped internationally via UPS, DHL, and FedEx Express.
  • We will provide you with your tracking details through email.
  • Deliveries take between 2-3 business days to receive in the US and 3-8 business days to receive in other countries. Shipments to the USA, CAN, EU, and UK are free of charge. Please take note packages may be faced with delays beyond our control such as customs or postal delays.
  • In totality: You will receive your sneakers 3-4 weeks from the order processed date.
  • (Note: Custom taxes may apply for all non-US shipments. Depending on the country, these normally range between 3 to 10 percent of the total purchase value and are due upon receipt of the product).
  • Free Merch: Select your merchandise for FREE at checkout, and it will be shipped separately. Expect delivery within 6 to 12 business days, and you'll receive separate tracking details via email. Enjoy FREE shipping to the USA, Canada, Europe, and the United Kingdom, along with FREE replacements and return shipping at no cost to you.
How do I contact you to inquire about my order?
  • You can send us an email to Support@cfapparel.com.
  • Please review the Contact Us Page for full details.
  • Please allow 24-48 business days for us to respond to your request.
  • Once your order is placed, you will receive a confirmation email. Due to the anticipated high volume of orders, please allow a few business days to receive an email confirming that your luxury sneaker order has been processed and is moving into production. You will also receive updates when production is almost complete, when the order is shipped with your tracking number, and lastly when you order is delivered. 
What if the size is incorrect or the items are damaged?
  • We have a 100% satisfaction guarantee and free-returns policy. That means you will receive a FREE replacement if you're not completely satisfied with the order.
  • The Shoes must be sent back to us within 30 days after receiving the package in pristine, unworn condition, and in original packaging to qualify for a replacement.
  • Contact us to request an exchange and confirm the shipping address at Support@cfapparel.com. A delivery company will then collect your package with no hassles or cost to you.
  • Please review the Return & Exchange Policy and Contact Us Page for full details.

How to care you for your Luxury Metallic Sneakers:

  • Clean Regularly: Use a soft, dry cloth to gently wipe away dust and dirt. For tougher stains, use a mild, non-abrasive cleaner.
  • Avoid Excess Moisture: Keep your sneakers dry and avoid getting them wet. If they do get damp, let them air dry naturally away from direct heat.
  • Store Properly: Keep them in a cool, dry place. Use dust bags or shoe boxes to protect the metallic finish from scratches and dust.
  • Protect the Finish: Apply a protective spray designed for metallic surfaces to maintain the shine and prevent tarnishing.
  • Handle with Care: Avoid contact with abrasive surfaces and chemicals that can damage the metallic coating.