Please allow 24-48 business hours for us to respond to your request.

If your email pertains to an order, always include your order number along with the reason for your message.

Please note: Once your order is placed, you will receive a confirmation email. Due to the anticipated high volume of orders, please allow a few business days to receive an email confirming that your luxury sneaker order has been processed and is moving into production. You will also receive updates when production is almost complete, when the order is shipped with your tracking number, and lastly when you order is delivered.